The short version
DEVI is a reference and workflow tool. It helps you find what your organization has already decided and prepares messages for you to review and send yourself.
It does not make decisions, and it is not a substitute for your organization's own policy, your supervisor, or legal counsel. The judgment stays with you.
1. This agreement
These terms govern your use of the DEVI Digital Operations application and the deviops.app website (together, the "Service"), provided by DEVI ("we", "us"). By using the Service you agree to them. If you do not agree, do not use the Service.
Where an organization licenses the Service for its personnel, a separate written agreement with that organization governs the commercial relationship, and takes precedence over these terms if the two conflict.
2. Accounts and access
The Service is not open to the public. Accounts are created by an administrator at a licensed organization; there is no self-registration, and the Service cannot be used without an account.
You agree to keep your credentials to yourself, not to share your account, and to tell your administrator promptly if you believe someone else has gained access to it. Your organization's administrator may suspend or remove your account at any time, and access ends when they do.
You must be acting in a professional capacity on behalf of a licensed organization, and be an adult, to hold an account.
3. What the Service is, and what it is not
This section matters more than any other, so it is stated plainly.
- It is a reference and preparation tool. It presents guidance and prepares draft messages. Nothing it produces is sent automatically, and nothing is submitted anywhere on your behalf.
- It is not a system of record. It is not a case management system, an evidence management system, or a records repository, and it must not be relied upon as the place where anything is stored or retained. Your organization's own systems remain the record.
- It is not legal advice. Nothing in the Service is legal advice, and it does not create a professional relationship of any kind. Where a decision has legal consequences, consult counsel.
- It does not replace your organization's policy. Where the Service and your organization's policy, a supervisor's direction, or applicable law differ, those govern and the Service does not.
- It does not decide anything. Every action taken as a result of using the Service is a decision made by the person taking it.
Guidance shipped with the Service is illustrative unless your organization has supplied and approved its own. You are responsible for confirming that what you are shown reflects the procedure you are actually required to follow.
4. Acceptable use
You agree not to:
- Share your account, or let anyone who is not authorized use it.
- Attempt to gain access to any account, system, or data you are not authorized to reach.
- Probe, scan, or test the security of the Service, except as invited by the process described on our Security page.
- Copy, decompile, reverse engineer, or attempt to derive the source of the Service, except where law expressly permits it.
- Resell, sublicense, or otherwise make the Service available to anyone outside your licensed organization.
- Use the Service for anything unlawful, or in a way that interferes with its operation or with anyone else's use of it.
5. Your information
What you enter while working stays on your device, and any message the Service prepares is sent by you, from your own email account, through your organization's systems. You are responsible for what you choose to send and to whom, and for handling that information in line with your organization's policies and any records retention obligations that apply to it.
Our handling of account information is described in the Privacy Policy, which forms part of these terms.
6. License
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service on devices you own or control, for your organization's internal purposes, for as long as your account exists. We retain all rights in the Service that are not expressly granted here.
7. Availability and changes
We aim to keep the Service available, but we do not guarantee that it will be uninterrupted or error free. We may change, suspend, or discontinue any part of it. Where a change materially reduces functionality that a licensed organization relies on, we will give that organization reasonable notice.
8. Termination
Your organization's administrator may remove your account at any time. We may suspend or terminate access where these terms are breached, where required by law, or where continued access presents a security risk. On termination your license ends immediately; the sections that by their nature should survive — including sections 3, 9, 10 and 12 — do so.
9. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Service will meet your requirements.
We make no claim of certification, accreditation, or compliance under any regulatory framework, and nothing in the Service should be represented to anyone as carrying one.
10. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, or goodwill, arising out of or relating to the Service, whatever the theory of liability and even if we have been advised that such loss was possible.
Our total aggregate liability arising out of or relating to the Service will not exceed the greater of the amounts paid for the Service in the twelve months before the event giving rise to the claim, or one hundred United States dollars.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you.
11. Changes to these terms
We may update these terms. The date at the top of this page shows when they last changed. Where a change materially affects your rights, we will tell account holders by email before it takes effect. Continuing to use the Service after that means you accept the updated terms.
12. Governing law
These terms are governed by the laws of the State of Idaho, without regard to its conflict of laws rules, and the state and federal courts located in Idaho have exclusive jurisdiction over any dispute arising from them. Nothing here limits any right a government entity has under the law that applies to it.
13. Contact
Questions about these terms: [email protected].